Frequently asked questions

Shipping information

What Kinds Of Shipping Options Do You Offer?


Orders are packed and shipped Monday-Friday only. Most orders are shipped within 24 hours from the order date. Orders placed on the weekend and select holidays are processed on the next business day.

If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2 business days. Orders with out of stock item(s) may take an additional 5 business days to process and ship.

Free Shipping Over $90 Or More

You must purchase a total of $90.00 worth of merchandise before taxes, shipping and handling.

We accept the following forms of payment:


  • Visa
  • Master
  • Discover
  • American Express
  • Paypal

When Be Will My Credit Card Charged?


Your credit card will be charged once your order is processed to ship.

Please note that once credit card authorization is received, depending on your bank, the funds may be reserved up to 30 days. Please check your bank’s policy. If you are paying with a debit card, please verify with your bank if there are limitations on daily withdrawal amounts on your card. 

What If My Credit Card Is Denied?


You will receive an error message immediately if there is a problem with processing your credit card. You’ll have the opportunity to enter a new card number if this happens.

Do The Prices Shown Include Sales Tax?


Online prices or promotions do not include Sales Tax (where applicable) and are valid only for orders placed through the Forever 7 hand craft website.

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